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When ordering, you enter into an agreement directly with PHearts Malmö AB (corporate identity number 556995-8977) who is responsible for personal data.
Contact information:
PHearts Malmö AB
Östra Förstadsgatan 15c
21132 Malmö
Mail: info@pranaha.se
Telefon: 073-520 09 16
Personal information is any kind of information that can be directly or indirectly attributed to a natural person who is alive. This applies, for example, to name, social security number, address, e-mail address and telephone number. This also applies to, for example, order numbers and encrypted information and various types of electronic identities, such as IP numbers, if they can be linked to natural persons.
PHearts Malmö AB registers and collects information about the Customer in connection with Booking or Purchase. This information is provided by the Customer through our booking system and/or check-out. It is information about names and contact information that is collected.
PHearts Malmö AB processes your personal data legally. It may happen that personal data is processed both on the basis of performance of an agreement to administer the customer relationship, specifically by consent or on the basis that the data is necessary to fulfill other legal obligations. When you provide personal information about yourself in connection with booking, you give consent in accordance with GDPR (2016: 679). This means that even if you revoke your consent and the processing based on the consent ceases, the personal data may still remain with us for other purposes. We mainly process your information to fulfill the agreement to which you are a party.
Legal basis for processing and purpose of processing your personal data:
PHearts Malmö AB processes your personal data legally. It may happen that personal data is processed both on the basis of performance of an agreement to administer the customer relationship, specifically by consent or on the basis that the data is necessary to fulfill other legal obligations. When you provide personal information about yourself in connection with booking, you give consent in accordance with GDPR (2016: 679). This means that even if you revoke your consent and the processing based on the consent ceases, the personal data may still remain with us for other purposes. We mainly process your information to fulfill the agreement to which you are a party.
Manage your order:
In order to be able to administer your order, we use the personal information provided at the time of booking / purchase.
Customer care:
We use your personal information to be able to provide you with service if you contact us with questions, comments or e.g. complaints. We use your name and telephone number to identify you. We may also use all the other personal information we have collected about you to handle your question or case, depending on what is relevant in the individual case.
Dispatch of information:
Once you have placed an order with us, we use your personal information to send booking confirmation and information about your booking via email and that we may use your telephone number for SMS messages.
Marketing:
Customer information is also used in marketing contexts. Our customer register is used for sending out newsletters with current offers and information about the business. You can easily unsubscribe from these newsletters through a link in each newsletter.
Legal requirements:
Finally, the processing of your personal data may also take place in order for us to be able to fulfill obligations in accordance with laws and regulations, for example applicable accounting.
Technical and organizational protection measures:
We take ongoing measures to comply with the principles of "built-in data protection and data protection by default". We continuously evaluate the risks with the personal data processing that takes place and take the necessary security measures to reduce the risks.
Necessary handling of personal data and handling with the support of consent:
The processing of personal data that is necessary for us to be able to fulfill an agreement with you or for us to be able to fulfill a legal obligation is permitted without consent. In order for us to be able to collect and handle your personal data for any other purpose, however, you must consent to the processing.
Withdrawal of consent:
You can choose to revoke your consent at any time by contacting us at the contact details above. If you revoke your consent, we will delete the personal data and discontinue the processing covered by the consent. It may happen that the same personal data is processed both with the support of consent and with the support that the data is necessary or with the support of other rules. This means that even if you revoke your consent and the processing based on the consent ceases, the personal data may still remain with us for other purposes.
Right to information:
According to the law, you have the right to be informed after a written application of what information about you is registered. The register extract is provided on request and is free of charge.It may happen that the same personal data is processed both with the support of consent and with the support that the data is necessary or with the support of other rules. This means that even if you revoke your consent and the processing based on the consent ceases, the personal data may still remain with us for other purposes.
The right to control your personal data:
You have the right to request that the information about you be deleted, supplemented or corrected.
Objection to direct marketing:
Objection to direct marketing You have the right to object to your personal information being used for direct marketing such as newsletters or information about offers. You can easily unsubscribe from our newsletters through a link in each newsletter.
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