In order to ensure a relaxing and pleasant experience at Prana Healing Arts, we've answered some of the questions our guests frequently ask. Reviewing these suggestions will help you prepare for your upcoming visit.
No, We have walk-in Wednesday - Saturday throughout the opening hours. However, we recommend booking in advance if you want to be sure there is available treatment time & resources.
We respectfully ask that you give us a minimum of 24 hours notice if you must cancel an appointment. The full service(s) cost will be charged for any late cancellation or no-show appointment.
Our opening hours are 10 a.m. to 7.30 p.m. from Wednesday to Saturday and 10 a.m. to 4.30 p.m on Sundays - Monday and Tuesday we are closed.
Special holidays and other closing day will be announced on our website & social media.
We ask you to contact us by phone or email before scheduling your appointment . This way we can ensure your safety and suggest treatments suited best for you.
For Traditional Thai Massage, loose and soft clothes are recommended - we offer you to borrow treatment clothes on site.
Most people choose to wear no more than underwear during other massages and scrub treatments. Our therapists are trained to give you as a customer comfort and you are covered by towels or other blankets throughout the massage except for the area currently being treated.
During treatments where a shower is included in the treatment we provide you with the choice of disposable underwear.
Feel free to come a little while before, register at the reception and sit down and relax before your treatment.
We recommend that you arrive 10 minutes before the scheduled time.
It is important that you arrive on time. In case of late arrival, we reserve the right to shorten the treatment.
Yes, most of our wellness treatments and massage can be booked as a Duo treatment which means 2 people getting the same treatment together in the same treatment room.
However this is not recommended for treatments targeting specific problems as these can require more space to perform.
With us, you change privately in your treatment room and bring your belongings with you. Jackets and other outdoor clothes can be left in the reception area or brought to the treatment room - Our street entrance door is locked for the safety and comfort of staff and customers.
We do not allow for choice of therapist in the online booking, however it is possible to request a specific therapist in the comments when booking.
If the therapist is not available we will contact you to re-confirm your booking. At the moment we only have female therapist working with us so a request for a male therapist is unfortunately not possible.
Our whole concept is based on providing natural and traditional treatment and as so almost all of the products used for customer treatments are organic and 100% plant based and Vegan.A few treatments do use honey but this is clearly stated in the treatment description.
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